Refund Policy

1. Free trial

Eligible new installations may receive a seven-day Highlightly Plus trial. The trial is intended to let you evaluate Plus features before purchasing.

2. Refund requests

You may request a refund within 14 days after purchase by contacting emile.vandewaetere@gmail.com. Include the email address used for the purchase and enough information to identify the transaction.

3. Eligibility

Refunds are generally available for accidental duplicate purchases, technical problems that prevent reasonable use of paid features and cannot be resolved, or another valid reason submitted within the refund period.

4. Abuse and exceptions

A refund may be refused where there is evidence of fraud, chargeback abuse, repeated refund abuse, unauthorized resale, or deliberate circumvention of licensing controls, to the extent permitted by law.

5. Processing time

Approved refunds are sent to the original payment method. Banks and card providers may need several business days to display the refund.

6. Legal rights

This policy does not remove any mandatory consumer rights that apply in your country.

7. Contact

Refund questions can be sent to emile.vandewaetere@gmail.com.